Privacy Policy
How Mac Mania collects, uses and protects your personal information when you use our website or buy from us.
Last updated: [22/10/2026]
Who we are
Mac Mania Ltd (company number 12775169, registered office 65 Broadway, London, England, E15 4BQ) is the controller of your personal information. Contact us about privacy at info@mac-mania.co.uk.
What we collect
| Type | What it includes |
|---|---|
| Order details | Name, billing and delivery address, email, phone number, items bought and order history |
| Payment details | Handled by our payment providers. We see confirmation of payment and limited details such as card type and last four digits, never your full card number |
| Account details | Login details and saved addresses, if you create an account |
| Messages | What you send through our contact form, email, phone or WhatsApp, including photos or videos |
| Website use | Pages visited, device and browser type and approximate location, collected through cookies |
Why we use it
| Purpose | Legal basis |
|---|---|
| Processing and delivering orders, returns, refunds and warranty claims | Performing our contract with you |
| Answering questions and helping you choose the right part | Our legitimate interest in helping customers |
| Tax and accounting records | Legal obligation |
| Preventing fraud and keeping the website secure | Our legitimate interests |
| Marketing emails | Your consent, or our legitimate interest for similar products if you’ve bought from us. Unsubscribe at any time |
| Analytics cookies | Your consent |
How long we keep it
| Information | Kept for |
|---|---|
| Orders and invoices | 6 years after the end of the financial year (tax law) |
| Your account | Until you ask us to delete it, or 3 years without use |
| Messages and enquiries | Up to 2 years, unless linked to an order or warranty claim |
| Marketing list | Until you unsubscribe |
Cookies
Essential cookies make the website work, for example keeping items in your basket and keeping you logged in. These don’t need your consent.
With your consent, we also use analytics and marketing cookies to understand how the site is used and improve our emails. You can accept or reject these in the cookie banner and change your choice at any time.
Your rights
Under UK data protection law, you can:
- ask for a copy of the personal information we hold about you
- ask us to correct information that’s wrong
- ask us to delete your information where we don’t need to keep it
- object to, or ask us to restrict, how we use it
- ask for your information in a portable format
- withdraw consent at any time, for example to marketing emails or cookies
Email info@mac-mania.co.uk to use any of these rights. We’ll reply within one month.
Complaints
If you’re unhappy with how we’ve handled your information, please contact us first. You can also complain to the Information Commissioner’s Office (ICO) at ico.org.uk or on 0303 123 1113.
Changes to this policy
We may update this policy from time to time. The latest version will always be on this page.